Refund Policy
Last updated: April 25, 2026
We want you to feel okay about paying us. Here is how refunds work.
When you can get a refund
You can ask for a full refund within 7 days of paying, if any of these are true:
- For mock bundles: you have used 2 or fewer mock attempts.
- For Pro Lifetime: you have taken 3 or fewer mocks.
- You were charged twice for the same plan.
- The site was down or broken in a way that stopped you from using what you paid for.
When we cannot refund
- You have used most of what you paid for.
- It has been more than 7 days since the payment.
- Your account was suspended for breaking our terms.
How to ask
Email hello@forensicspot.in from the email on your account. Tell us:
- The plan you bought.
- The Razorpay payment ID (you got this in your email and on the success page).
- Why you want the refund.
How long it takes
We reply within 2 working days. Once we approve a refund, the money goes back through Razorpay to the same card or UPI you used. That part takes 5 to 7 working days, depending on your bank.
Questions
Email hello@forensicspot.in. We do not have a phone line.