Get in touch.
One inbox, read by the people who build the site. There is no ticket queue and no bot in front of it.
Most replies land within two working days. Payment and account problems are answered first.
Where to send what
Pick the closest row. The link fills in a subject line, which is the whole reason your message gets to the right person quickly.
Something on the site is broken
Email about thisA page that will not load, a mock that will not submit, a file that will not open.
Bring: What you were doing, what happened instead, and which browser and device you were on.
A payment or credits problem
Email about thisYou paid and the credits never arrived, or you were charged twice.
Bring: Your Razorpay payment ID and the email on the account. Refund policy.
We got something wrong
Email about thisA factual error, an out-of-date citation, or a claim in an article that does not hold up. These go to the top of the pile.
Bring: The link, the sentence, and what the correct version is. How we handle corrections.
Your copyright or trademark
Email about thisSomething published here reproduces work you own.
Bring: The formal notice, which has required elements. Read this first.
Your personal data
Email about thisA copy of what we hold, a correction, or deletion of your account.
Bring: The email on the account. We verify it is you before acting. Your data rights.
A security problem
Email about thisA vulnerability you have found. Please report it before disclosing it publicly.
Bring: Steps to reproduce it and how you found it. Security policy.
Writing, teaching or partnering
Email about thisYou want to contribute an article, review one, or bring your department or student group in.
Bring: Who you are, what you work on, and what you have in mind. Partner programme.
The details
Everything above goes to the same address. These are the other ways to find us.
- @forensicspot
- Based in
- Gandhinagar, Gujarat, India
- Typical reply
- Two working days. Sooner for payment and account problems.
Instagram is for following along, not for support. A question sent as a DM will be slower than the same question sent by email, and we cannot discuss an account or a payment there. More about who we are on the about page.
Other policies
Everything on this page sits alongside the rest of our published terms.