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Key Performance Indicator (KPI)

Definition

A metric that measures how well a specific control or process is performing against a defined target. KPIs are often lagging indicators: they reflect what the control actually achieved. Example: percentage of critical patches applied within the agreed SLA window.

Indicator type
Lagging
Measures
Control or process performance against a target
Example metric
Percentage of critical patches applied within SLA
Domain
Security metrics and continuous monitoring

Common questions

How is a KPI used differently from a KRI in a security programme?+

A KPI is reviewed after the fact to judge whether a control is performing as designed, such as patch-SLA compliance, while a KRI is monitored continuously to flag rising risk exposure before it turns into an incident, so the two feed different management decisions.

What makes a KPI useful rather than just a number on a dashboard?+

A useful KPI is tied to a defined target and an owner, is tracked consistently over time, and triggers a documented response when it falls outside tolerance, rather than being reported without any threshold or follow-up action.

Related terms

Compliance Dashboard
An automated reporting surface that aggregates metric and control-status data and presents it in a format aligned to one or more regulatory...
Continuous Monitoring
An automated control framework that applies fraud indicator tests to transactions as they are processed or on a frequent scheduled basis, generating...
Control Effectiveness
The degree to which a security control achieves its intended objective under real operating conditions. Measured through a combination of design review...
Key Risk Indicator (KRI)
A metric that measures the level or trend of a specific risk exposure. KRIs are often leading indicators: they change before a...
SIEM (Security Information and Event Management)
A platform that aggregates log and event data from systems, networks, and applications across an environment, correlates events against detection rules, generates...

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