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Operating effectiveness

Definition

The assessment of whether a control has consistently functioned as designed over the audit period. Requires evidence of actual operation, such as logs, approval records, or re-performance of the control, and usually involves sampling from the full population of control executions.

Related terms

Audit chain of custody
The documented record of when audit evidence was collected, by whom, from what source, and how it has been stored and accessed...
Control criterion
The standard against which a control is evaluated. Criteria may come from an external standard (ISO 27001 Annex A, NIST CSF, PCI-DSS),...
Design effectiveness
The assessment of whether a control is designed in a way that would prevent or detect the risk it targets, if it...
Document control
The systematic management of all procedural documents in a quality management system, ensuring that the current approved version is in use, all...
Evidence sufficiency
The standard that evidence must meet to support an audit conclusion. Evidence must be relevant to the control being tested, reliable in...
Fieldwork
The active evidence-gathering phase of an audit, during which the auditor applies testing procedures to specific controls and collects the evidence that...
Information Security Policy
A high-level governance document that states what the organisation intends to achieve in protecting information, assigns accountability to roles, and sets the...
Policy Exception
A formal, time-bounded approval to deviate from a policy or standard requirement when the standard control is not achievable. Exceptions must be...
Procedure
A step-by-step operational instruction that tells a specific role how to carry out a task in conformance with the relevant standard. Procedures...
Standard
A document that translates a policy requirement into specific, measurable criteria. For example, a password policy may require strong authentication; the accompanying...

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