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Quality management system (QMS)

Definition

The documented set of policies, procedures, processes, and records that a laboratory uses to control the quality of its outputs. A QMS covers everything from staff training and equipment calibration to corrective action when errors occur. ISO/IEC 17025 defines the minimum requirements a forensic laboratory QMS must satisfy.

Related terms

Chain of custody
The documented chronological record of who collected, handled, transferred, and examined a piece of evidence. For digital evidence, chain of custody includes...
ISO/IEC 17025
The international standard for testing and calibration laboratories, published jointly by the International Organization for Standardization and the International Electrotechnical Commission. It...
Proficiency testing
An external quality assurance programme in which a laboratory analyses blind samples distributed by an independent provider and submits results for comparison...
Staff elimination database
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Validation
The process of establishing through systematic testing that a method does what it claims to do, within defined conditions and with a...

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