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Problem-Oriented Policing

Definition

A model developed by Herman Goldstein in which police identify and address the specific conditions generating recurring crime or disorder, using the SARA model: Scanning (identify the problem), Analysis (diagnose causes), Response (targeted intervention), Assessment (evaluate effect).

Originator
Herman Goldstein
Model
SARA: Scanning, Analysis, Response, Assessment
Focus
Underlying conditions, not single incidents
Contrast
Reactive incident-by-incident policing

Common questions

How does problem-oriented policing differ from community policing?+

Community policing emphasises building trust between police and residents as an end in itself, while problem-oriented policing is an analytical method applied within any policing style, diagnosing the specific recurring conditions behind a crime pattern and designing a targeted response.

What happens in the Assessment stage of SARA if the response fails?+

The team evaluates whether the intervention actually reduced the problem using pre- and post-response data, and if it did not, the process returns to Analysis to reconsider the diagnosis rather than persisting with a response that has shown no effect.

Related terms

Community Policing
A policing model that builds sustained partnerships between officers and residents through foot patrols, neighbourhood liaison, and joint problem identification. Emphasises prevention...
Discretion
The latitude police officers exercise in deciding whether and how to act. Studies by James Q. Wilson showed that street-level discretion shapes...
Hot-Spots Policing
A tactic that concentrates patrol resources on small high-crime micro-locations (street segments, addresses, or intersections). Supported by consistent evidence from randomised controlled...
Police Legitimacy
The public belief that police authority is rightful and deserving of voluntary compliance. Distinguished from compliance secured through fear of sanctions. Legitimacy...
Procedural Justice
The perceived fairness of how police make decisions and exercise authority. Four components: voice (people feel heard), neutrality (consistent, unbiased decisions), respectful...

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