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Major nonconformity

Definition

A finding that indicates the ISMS is absent in a required area or has failed systemically. Must be resolved with verified evidence before a certificate is issued or maintained. Unresolved major nonconformities lead to suspension or withdrawal.

Related terms

Accreditation body (AB)
A national body that assesses and formally recognises the competence of certification bodies. Notable examples: UKAS (UK), DAkkS (Germany), COFRAC (France), NABCB...
Certification body (CB)
An independent third-party organisation accredited to audit and certify that an ISMS conforms to ISO 27001. Examples include BSI, Bureau Veritas, DNV,...
Minor nonconformity
A single lapse or gap that does not indicate systemic failure. The organisation must provide a corrective action plan and close the...
Stage 1 audit
The documentation review phase of the initial certification audit. The auditor checks that the ISMS documentation exists, the scope is defined, the...
Stage 2 audit
The on-site certification audit. The auditor tests whether controls described in the documentation are implemented and operating effectively. A Stage 2 pass...

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