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5-Whys

Definition

An iterative questioning technique that moves from a symptom to underlying causes by asking 'why?' repeatedly until a systemic explanation is reached.

Related terms

Barrier Analysis
A method that identifies the physical, administrative, and procedural barriers that should have prevented harm, and asks which barriers were absent, inadequate,...
Fault Tree Analysis (FTA)
A top-down, deductive Boolean logic model that works backward from a specific undesired top event through AND/OR gates to identify minimal cut...
FMEA / FMECA
Failure Mode and Effects Analysis is a bottom-up, inductive method listing what can fail in each component and the effect on the...
Minimal cut set
In a fault tree, the smallest set of simultaneously failing basic events that is sufficient to cause the top event. Identifies the...
Root cause
The fundamental, underlying deficiency from which the failure originated. Distinguished from immediate cause (the final physical event) and contributing factors. Root-cause analysis...

Explained in

  • Root-Cause Analysis MethodsAn iterative questioning technique that moves from a symptom to underlying causes by asking 'why?' repeatedly until a systemic explanation is reached.

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